tag:blogger.com,1999:blog-18850327.post6772115294025961296..comments2023-08-10T02:27:32.601+12:00Comments on mediator blah...blah...: Do you use your mediation resolution rate to sell yourself?Geoff Sharphttp://www.blogger.com/profile/09440892864160295577noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-18850327.post-58813617397396672562008-02-05T17:39:00.000+13:002008-02-05T17:39:00.000+13:00Don't advertise resolution rates. Don't imagine a...Don't advertise resolution rates. Don't imagine anyone believes them, but maybe I'm just cynical. 90% will settle without us. Isn't the difference really the QUALITY of the resolution, not the QUANTITY.Victoria Pynchon,https://www.blogger.com/profile/13349895306440634859noreply@blogger.comtag:blogger.com,1999:blog-18850327.post-8323653262601269372008-02-04T23:08:00.000+13:002008-02-04T23:08:00.000+13:00Well, Geoff, that's a very interesting question! I...Well, Geoff, that's a very interesting question! I've been pondering it over my cup of coffee this morning and here's what occurs to me:<BR/><BR/>I don't use my resolution rate to sell myself, though it's quite high. I certainly haven't found myself disadvantaged by that, business-wise. Quite the contrary.<BR/><BR/>The reason I don't use it is that (1) it implies a promise, and (2) it inadvertently conveys that resolution rate should be the grounds on which I'm most evaluated as successful. It's one element, to be sure, though.<BR/><BR/>But, that said, you and I work in different mediation worlds, and I don't mean geographically. In the world of commercial mediation, I suspect flying the flag of a good resolution rate is common practice. In my world of workplace and organizational mediation, where I'm more often working to address a "state of conflict" than settle a specific dispute, resolution in the settlement sense is a lesser animal.<BR/><BR/>And, of course, the most important marketing comment of all: Do what works for you. If it's working for you, then go for it!<BR/><BR/>Cheers,<BR/>TammyAnonymousnoreply@blogger.com