Being Sued ?...Learn Empathy
We're even teaching empathy now.
"Emotional errors cause [medical malpractice] claims. Compassion helps control them…
The majority of patients who sue feel deserted, devalued, misunderstood, and kept in the dark. They want respect, information, and empathy...
Your staff can learn to make empathy visible..."
"Emotional errors cause [medical malpractice] claims. Compassion helps control them…
The majority of patients who sue feel deserted, devalued, misunderstood, and kept in the dark. They want respect, information, and empathy...
Your staff can learn to make empathy visible..."
Emotional what!? Learn how?!
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