Wednesday, July 26

Trust me, I won't bite

So how do you go about creating a tissue of trust at 9am in a sterile hotel boardroom on a Monday morning where no-one will look at anyone?...

No, not like your last conference panel discussion on 'how mediators build trust' where you authoritatively explained the distinction between calculus-based and identification-based trust.

Talk's cheap - how do you actually conjure it up out of nothing, right there, so you can get to work?

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