Skype toolbox for mediators
Many of us use Skype in our work so you may be interested in this Skype Toolbox: 50+ Enhancements for Skype
The other tip I have is; open skpe> tools> do more> get extras and there you will find plenty of free add-ons for mediators to turbo charge Skype, like a TalkandWrite that allows you to share and write on your desktop documents (word docs/emails/pdf's etc) with parties and colleagues like you were side by side!
And then there's a whiteboard for collaborating with the others on the conference call.
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