The good, the bad, and the ugly of negotiators

New Zealand mediator and IAM Fellow, Deborah Clapshaw shares her observations on lawyers behaving badly in mediation - published in this week's NZLawyer Magazine Online.

Deborah, a leading mediator, has a sophisticated take on lawyer behaviours in mediation touching on the empathiser, the abuser, the reciprocator, the liker and all stations in between.